At NTEN’s annual Nonprofit Technology Conference, Miriam Kagan and I presented Getting End …

Here are 10 ways to immediately improve the mobile email experience

Dennis McCarthy and I had the pleasure of presenting Online Benchmarking: What Worked …

One of the eye-catching findings from the 2013 eNonprofit Benchmark study was that steep decline in the performance of fundraising emails in 2012. Here are 8 popular npENGAGE posts to help improve your email engagement and fundraising email results.

This post was written in collaboration with Bryan Snyder, Senior Marketing Analyst for …

Do you ever feel like you’re approaching your digital marketing without a map? …

Sending the right email message to the right constituent at the right time can be almost impossible to organize manually. But, what if it didn’t have to be that way?

Successful use of email for communication is both an art and a science. Let’s focus on the science behind how email metrics work and how you can use them to measure your results.

As a long-time LinkedIn member, their outreach continues to engage and delight me, while also going to the core of successful cultivation techniques: make your constituents feel special, understood and appreciated.

While nonprofits are challenged with retaining donors, one overlooked cultivation tool may be the enewsletter. The right type of enewsletter content can help strengthen donor relationships.