I’m so excited to kick off my “Interview with a CRM Expert Series” …

Time to fire up the spreadsheets and calculators! Budget season is upon us and …

Your CRM is a way to track key details about relationships with your constituents to show them that you love them. How can you do it? It’s easier than you think.

A few weeks ago, I wrote about the key CRM trends from 2012. …

It is refreshing to hear organizations regard their CRM as the source of truth and not simply a transactional database to track addresses and donations. So what does it mean to be “the source of truth?”

2012 was a year of emphasizing (or re-emphasizing) how to put the constituent at the center of the equation- not just for how the nonprofit views them and their constituent record/activity- but how they interact with them in a two way relationship.

What a year!   Mars rovers, Olympics, Hurricanes and Elections—oh my!  As 2012 comes …

…Well actually they do. But lately, I’ve noticed an interesting trend: I post …

Netflix has been getting a lot of attention lately for some recent changes …

This topic keeps surfacing around the office right now. It’s about how we’re …